This Service Agreement ("Agreement") is entered into between Mirjy Technologies Ltd ("Mirjy" or "Service Provider"), a company registered in Ghana, and the user of the system ("Client"). Both parties agree to the terms and conditions set out herein.
1. Scope of Work
Mirjy Technologies Ltd agrees to provide the Client with access to a fully hosted and maintained Finance & HR Management System (MirFi). The system includes the following modules and features:
- Double-Entry Ledger — Manage journal entries and chart of accounts.
- Automated Payroll — Compute PAYE, SSNIT, and net salaries.
- Invoicing & Tax — Generate invoices with VAT, NHIL, and GetFund levies.
- GRA Compliance Reports — Automated monthly tax and SSNIT returns.
- Bank Reconciliation — Match ledger entries with bank statements.
- Financial Reporting — Income statements, balance sheets, and audit trails.
- Export to Excel & PDF — All reports and data exportable.
Out of Scope: Any feature, function, or service not explicitly listed above is outside the scope of this Agreement and will require a separate written amendment or new agreement.
2. Subscription Plan & Timeline
The Client selects a subscription plan during registration. Plans may include Starter, Growth, Professional, or Enterprise options. Monthly or annual billing applies as per the chosen plan. The Client is expected to be onboarded within 24 hours of payment confirmation.
3. Payment Terms
3.1 Payment Structure
The payment structure is subscription-based. Fees are agreed upon at the time of registration and depend on the selected plan.
3.2 Late Payment Policy
Access to the system will be suspended if a payment is overdue by more than 7 days.
4. Cancellation Policy
Subscriptions may be cancelled as per the terms of the selected plan. Access to the system will remain active through the end of the paid billing period. No refund is issued for partial months/periods unless otherwise agreed in writing.
5. Hosting & Maintenance
Hosting and system maintenance are included in the subscription fee for the duration of the active plan. Mirjy reserves the right to adjust rates with 30 days written notice to the Client.
6. Limitation of Liability
Mirjy's total liability to the Client under this Agreement shall not exceed the total fees paid by the Client. Mirjy shall not be liable for any indirect, consequential, or incidental damages arising from the use or inability to use the system, including errors in tax calculations resulting from incorrect data entry.
7. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the Republic of Ghana.
8. Dispute Resolution
In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation. If unresolved within 14 days, the dispute shall be referred to mediation or arbitration in accordance with the laws of the Republic of Ghana.